If you are not happy with your purchase we will gladly refund you.
Please make sure you return your goods within 30 days of purchase. We do ask
for all returning items to be in the original packaging and unworn. Please
leave all hygiene strips on the costumes with all tags intact. These must be
clean and free of odours. Please make sure you try costumes on wearing
underwear.*Lucky Dip Offers - If you wish to return costumes that are part of a lucky dip offer, both costumes must be return. It is not possible for us to return one.
To see more on our returns policy please click here.
Rapid Swimshop aims to dispatch all orders within 5 working days. All
orders will be shipped by Royal Mail and will require a signature. There will
be a charge of £4.20 for standard deliveries to mainland UK. For all orders
over £50, for mainland UK delivery will be free.
Any order placed over a weekend will be processed on the following
Monday. Unless it is a bank holiday then all orders will be processed on the
next working day.
If in the unfortunate circumstance that items are out of stock, you will
be notified by email / phone and items will be sent out as soon as they become
available or refunded.